FAQ

General

Is Boost free to use? Yes, Boost is generally free to use for most activities. However, there may be cases where gas fees are applicable, particularly when claiming rewards or withdrawing assets. Please be mindful of potential gas fees when using certain features.

Do I need to pass KYC verification? Yes, KYC (Know Your Customer) may be required for specific activities on Boost. Please check the individual project or campaign requirements, as KYC policies may differ among organizers.

Is there any risk? Yes, there are potential risks when using Boost, especially when interacting with third-party websites or projects. Please exercise caution and due diligence when visiting external sites or engaging in activities outside the Boost platform. Your safety and security are important to us.

How to log in/participate/log out? For detailed instructions on how to log in, participate, or log out, please refer to our Step-by-Step tutorial available on the Boost platform.

Rewards

When will I receive my rewards? The timing of reward distribution depends on whether the rewards come directly from Boost or from third-party organizers:

• Boost-distributed Rewards: These are typically distributed within one week after the campaign's conclusion.

• Third-party Organizers' Rewards: Contact the organizers directly for specific timelines regarding their rewards.

If, however, you haven't received your reward 14 days after a campaign concludes, please don't hesitate to reach out to Boost for assistance. We will take steps to verify the situation with the project to ensure your rights are protected. Additionally, you can stay updated by checking the "winnerlist channel" on Boost's Discord/Telegram, where we announce the list of winners and provide instructions for claiming rewards.

Where to check the campaign winners list? You can conveniently find the winners list in three primary locations:

1. Boost Campaign Details Page: The campaign's details page on the Boost platform itself is a reliable source for accessing the list of winners.

2. Official Project Channels: Look for the winners list on the official Twitter and community channels of the project that organized the event.

3. Boost Discord/Telegram "winnerlist channel": We also announce the list of winners and provide guidance on how to claim your awards in the "winnerlist channel" on our Discord and Telegram channels.